Refund and Exchange Policy
Shopleilani Exchange Policy
We always encourage our customers to talk to us with any questions or concerns. You may contact Shopleilani Customer Service anytime at shopleilani@gmail.com or call at 1-914-589-9136
In order to ensure the customer the lowest price we offer, all sales are final. There are no refunds.
We Do Not Accept Exchanges If:
1. The item(s) have been worn
2. The item(s) have been washed
3. The item(s) have been altered
4. The item(s) do not have the original tags on them
5. The item(s) were a Final Sale item (Sale Items, leggings, Undergarments, Swimwear, Bodysuits)
6. The item(s) are in any way defective from the original and salable condition
You have 14 days from the day you received your items to review, and if necessary, exchange your Shopleilani purchase. Your package must not be post marked any later than 14 days from the delivery confirmation from UPS or USPS.
In the case of exchanges, it is your responsibility to return the item(s) to Shopleilani. In the case of domestic exchanges (USA), Shopleilani shall send your exchanged leggings back at no charge, one-time. Subsequent exchanges are the responsibility of the customer.Shopleilani will send you your exchanged item(s) upon receiving your package within 48 hours. If the item you are looking to have exchanged for is out of stock, we shall notify you by email or phone as to the availability of the item.
For International exchanges and returns (outside of the United States), Shopleilani does not provide shipping for exchanges. You are responsible for all shipping charges for exchanges and returns.
We always encourage our customers to talk to us with any questions or concerns. You may contact Shopleilani Customer Service anytime at shopleilani@gmail.com or call at 1-914-589-9136
In order to ensure the customer the lowest price we offer, all sales are final. There are no refunds.
We Do Not Accept Exchanges If:
1. The item(s) have been worn
2. The item(s) have been washed
3. The item(s) have been altered
4. The item(s) do not have the original tags on them
5. The item(s) were a Final Sale item (Sale Items, leggings, Undergarments, Swimwear, Bodysuits)
6. The item(s) are in any way defective from the original and salable condition
You have 14 days from the day you received your items to review, and if necessary, exchange your Shopleilani purchase. Your package must not be post marked any later than 14 days from the delivery confirmation from UPS or USPS.
In the case of exchanges, it is your responsibility to return the item(s) to Shopleilani. In the case of domestic exchanges (USA), Shopleilani shall send your exchanged leggings back at no charge, one-time. Subsequent exchanges are the responsibility of the customer.Shopleilani will send you your exchanged item(s) upon receiving your package within 48 hours. If the item you are looking to have exchanged for is out of stock, we shall notify you by email or phone as to the availability of the item.
For International exchanges and returns (outside of the United States), Shopleilani does not provide shipping for exchanges. You are responsible for all shipping charges for exchanges and returns.